HW.+Apologize

In Chapter 47, "A Bad Apology Is Worse Than No Apology," Randy describes two “classic bad apologies.” Have you ever given someone such an apology? How did it turn out? Due prior to the start of Wednesday's class.

REMINDERS 1. Bring a blank thank-you note or piece of stationery to class on Wednesday, June 1. 2. Typed Disney response activity due Monday, June 6. Work on final exam review.